For customers

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Communication with customers

Aiming to improve customer satisfaction, the Keikyu Group listens to wide-ranging opinions and requests of customers, and uses the input for improving the quality of its services and products.

Keikyu information center

The Keikyu Group has opened the Keikyu information center to bring Keikyu closer to its users.

Keikyu information center handles inquiries concerning train line schedules and fares, lost and found information, as well as concerning the services and facilities of the Keikyu Group, and also accepts opinions and requests.

Keikyu information center



Hours: Weekdays - 9:00 to 17:00, Weekends and Public Holiday - 9:00 to 17:00 *hours have changed due to theCOVID-19 pandemic. (As of December 2021)